Last Updated: 10 August, 2025

This Privacy Policy describes how TekFizz Technologies (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit https://www.tekfizz.com/ or use our creative services (logo design, branding, and related graphic design services). By using our website and services, you agree to the practices described in this Policy.

1) Information We Collect

• Contact Information: name, company name, email address, phone number, billing address.
• Project Information: brand details, preferences, reference files, content you provide (text, images, briefs).
• Payment Information: payment status and identifiers processed via third‑party payment gateways. We do not store full card details on our servers.
• Usage & Technical Data: IP address, device type, browser type, pages visited, time on page, referral source, approximate location (via analytics/cookies).
• Communications: emails, chat messages, support requests, and feedback.

2) How We Use Your Information

• To provide and deliver our services, including proposals, drafts, revisions, and final files.
• To process payments and send invoices/receipts.
• To communicate about projects, timelines, and support.
• To operate, secure, and improve our website and services (analytics, debugging, and optimization).
• To send service-related notices and, with your consent where required, marketing communications (you can opt out anytime).
• To comply with legal obligations and enforce our Terms & Conditions.

3) Legal Bases for Processing (if applicable)

Where laws like the EU/UK GDPR apply, we process personal data based on: (a) performance of a contract; (b) legitimate interests (e.g., service improvement, fraud prevention); (c) consent (e.g., marketing cookies/newsletters); and (d) legal obligations.

4) Cookies and Similar Technologies

We use cookies and similar technologies to operate our site and understand usage. You can manage or disable cookies through your browser settings. Categories may include:

• Essential: required for core site functions (e.g., session, security).
• Analytics: to measure and improve site performance (e.g., page views).
• Functional: to remember preferences.
• Marketing: to deliver or measure promotions (only with consent where required).

5) Analytics and Payment Processors

We may use third‑party providers to operate our business. Examples (replace with your actual tools):

• Analytics: [e.g., Google Analytics]
• Payment Processing: [e.g., Razorpay, Stripe, PayPal]
• Communication: [e.g., Gmail/Workspace, WhatsApp Business]
• File Delivery & Storage: [e.g., Google Drive, Dropbox, WeTransfer]

These providers may process data on our behalf under their own privacy policies. We encourage you to review their policies as needed.

6) Sharing of Information

• With service providers and vendors acting on our behalf under confidentiality/data processing terms.
• With your consent, for testimonials, case studies, or portfolio showcases.
• For legal reasons, to comply with law, regulation, legal process, or to protect rights, property, or safety.
• In a business transfer (merger, acquisition), subject to safeguards and continued protection measures.

7) Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, meet legal, tax, or accounting requirements, and resolve disputes. Typical retention periods: project records and invoices for [e.g., 6–8 years]; non‑essential analytics data for [e.g., up to 26 months].

8) Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) International Transfers

Your data may be processed outside your country depending on where our providers operate. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect your data during transfers.

10) Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict processing of your personal data, request data portability, or object to certain processing. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us at [Your Contact Email]. We will respond within applicable timeframes.

11) India-Specific Notice (DPDP Act, 2023)

If you are located in India, we process personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules. You may contact our Grievance Officer/Data Protection Contact at [Name and Email/Phone] for complaints or requests.

12) Children’s Privacy

Our services are not directed to children. We do not knowingly collect personal data from individuals under the age of [e.g., 18]. If you believe a child has provided us personal data, please contact us to request deletion.

13) Links to Other Websites

Our website may contain links to third‑party websites. We are not responsible for their content or privacy practices. Please review their privacy policies.

14) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date. Material changes may be notified by email or site notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: [Your Contact Email]
• Phone: [Your Phone Number]
• Postal Address: [Your Business Address]